In an earlier post, I wrote about the angst of the IT professional. While the IT pro is a hero that works day in and out to enable the rest of us to work in a smooth and seamless fashion, he is often accorded very little credit for his work and only has eyes turned on him when things go south.
Alignment is needed between business and IT
Much of this treatment and the ensuing angst stems from the ongoing conflict between business and IT. Business users are is hungry for data NOW, and to business users, IT represents an obstacle: the embodiment of command, control, and sloth. IT, on the other hand, understands and values the needs for process, compliance, governance, and security at scale and thus conceives of business users as fickle and excessively needy.